General Disclosure
Who We Are
Fiber Internet Shop (FIS) is operated by Transtech Marketing Network LLC, an independent authorized third-party retailer and comparison platform. We are NOT an internet, cable, fiber, or telecommunications service provider. We do not own, operate, or manage any network infrastructure.
What We Do
We assist consumers in comparing available internet and TV service options and facilitate enrollment through authorized master agent and provider systems. Specifically, we:
- Help you compare internet, TV, and bundled plans from multiple trusted U.S. providers
- Check service availability at your address
- Provide clear, accurate plan information including pricing, speeds, and features
- Assist with enrollment through authorized provider channels
- Offer free guidance from our trained connection specialists
Our role is limited to plan comparison assistance and enrollment coordination. All services are delivered directly by the selected provider.
What We Do NOT Do
To maintain transparency, it is important to understand the boundaries of our services. Fiber Internet Shop does not:
- Provide internet, TV, or any telecommunications service directly
- Claim to be, or represent ourselves as, any specific internet or TV provider
- Handle installation, activation, or equipment provisioning
- Manage billing, payments, or account services
- Offer technical support or customer service for provider-related issues
- Make guarantees regarding speed, availability, pricing, or network performance
How We Make Money
We partner with select internet and TV providers, as well as home security services. When you enroll in a service through our referral, we may earn a commission from the provider. This does not increase your cost — you pay the same price as if signing up directly with the provider.
This commission-based model is how we keep our comparison service completely free for you. Our compensation does not influence how we review, compare, or present providers on our website.
Your Relationship With Providers
When you enroll in a service through Fiber Internet Shop, you become a customer of the selected internet or telecommunications provider — not a customer of Fiber Internet Shop. All service agreements, billing arrangements, installation scheduling, technical support, and contractual obligations are established and handled directly between you and the provider you choose.
Service Responsibility
The selected provider is solely responsible for:
- Installation, activation, and equipment setup
- Billing, payments, and account management
- Network performance, uptime, and service quality
- Customer service and technical support
- Contract terms, service guarantees, and promotional commitments
- Data privacy related to your service account
For any billing, service, installation, or technical support questions, please contact your selected provider directly.
Use of Trademarks
All brand names, logos, service marks, and trademarks displayed on this website are the property of their respective owners. They are used solely for identification and comparison purposes to help customers understand available services. Fiber Internet Shop does not claim endorsement by, or official affiliation with, any listed provider unless explicitly stated through our authorized retailer partnerships.
Pricing & Plan Accuracy
All plan details, pricing, features, promotional offers, and availability displayed on our website are provided by the respective service providers and are subject to change without notice. Fiber Internet Shop makes every effort to present accurate and up-to-date information; however, we recommend confirming current offers, fees, and plan terms directly with the provider before enrolling.
Data Privacy & Your Information
We take your privacy seriously. Any personal information collected through our website is handled in accordance with our Privacy Policy. We do not sell your personal data. Information you provide may be shared with service providers or authorized distributors solely to process your service inquiry or enrollment. For full details, please review our Privacy Policy at fiberinternetshop.com/privacy-policy.
Contact Information
For general inquiries about our website, assistance with plan comparisons, or questions about this general disclosure, you may contact us at:
Phone: 888-329-8704
Email: info@fiberinternetshop.com
Address: 12 Penns Trail STE 490, Newtown, PA 18940-1892
For billing, service issues, installation concerns, or technical support, please contact your selected provider directly.